First Western Trust Bank uses personal information about you to provide you with the superior service you expect from us. We may use this information to develop, offer, and deliver products and services; process transactions in your account; respond to inquiries from you or your representative; or to fulfill legal and regulatory requirements. First Western Trust Bank may collect public and nonpublic personal information about you from any of the following sources:

• You or your representative on applications or forms (eg, name, address, Social Security Number, birth date, assets and income)
  
  
• Transactional activity in your account (eg, transactions and balances)
  
  
• Other interactions with First Western Trust Bank (eg, discussions with our customer service staff or your entry of information into our interactive tools)
  
  
• Information services and consumer reporting agencies (eg, to verify your identity, to assess your creditworthiness or to better understand your product and service needs)
  
  
• You or your representative regarding your preferences (eg, the screen layout you specify if you use our Internet site)

 Restricted Disclosure of Your Information

First Western Trust Bank considers the protection of sensitive information to be a foundation of customer trust and a sound business practice. We do NOT disclose any nonpublic personal information about our customers, potential customers, or former customers to anyone, except as permitted by law.  We employ extensive physical, electronic and procedural controls in keeping with industry standards and practices, and we regularly adapt these controls to respond to changing requirements and advances in technology.

Within First Western Trust Bank and among our service providers, we restrict access to personal information to those who require it to provide products and services to you. We may share the personal information that we collect with the following entities: 

• Affiliates, including affiliated service providers (eg, our data processing company and printing operation) We require these companies to adhere to confidentiality provisions that prohibit the use of any information beyond the performance of the specified service performed on our behalf.
  
  
• Unaffiliated service providers (eg, securities clearinghouse) 
  
  
• Government agencies, other regulatory bodies and law enforcement officials (eg, for tax purposes or for reporting suspicious transactions)
  
  
• Other organizations, with your consent or as directed by your representative (eg, if you use First Western Trust Bank as a financial reference in applying for credit with another institution)
  
  
• Other organizations, as permitted by law (eg, for fraud prevention)

Privacy Online

Privacy, security and service in our online operations are just as critical as in the rest of our business. We therefore employ all of the safeguards described above, along with the following Internet-specific practices.

First Western Trust Bank uses a variety of proven protections to maintain the security of your online session. For example, we make extensive use of firewall barriers, encryption techniques and authentication procedures. 

When you visit First Western Trust Bank's website, we may collect technical and navigational information, such as computer browser type, Internet protocol address, pages visited, and average time spent on our website. This information may be used, for example, to alert you to software compatibility issues, or it may be analyzed to improve our website design and functionality.

If you are a former customer, we treat your information in the same manner as that of current customers.

For your convenience, First Western Trust Bank offers several options for accessing and, if necessary, correcting your account information. You can review your information independently using your statements or online services. You may also e-mail, write or call us with your request for information.  Specific mailing addresses and telephone numbers may be listed on your statements and other correspondence.